You decide when and where we deliver your parcel.

Via our portal, you have the freedom of changing the day and the place of delivery, authorize a third party to take your parcel from our courier or even refuse the parcel. With only a few clicks choose whatever options suits you best.

 

      Wish to change the delivery address?

By clicking on the ’address modification’ icon, you can enter the new address, where our courier will deliver your parcel.
Please note that if you modify the delivery address of your parcel, we will deliver it the next working day to the date of the expected delivery. Once you make the modifications, there is no possibility to change them again.
 

        Wish to change the delivery date?

By clicking on the ’date modification’ icon, you can select between the next 5 working days the day in which our courier will deliver your parcel.
On the day of delivery we will send an e-mail to you defining a 1 hour time window when the courier is expected to deliver your parcel. This information will be available as well on the portal.
The given 1 hour time window in the delivery e-mail is not a guaranteed DPD service, is only an informative service. DPD Hungary will not take the responsibility for changing the delivery date or time in case of a not time-guaranteed service.
Rescheduleing of a parcel delivery date is maximize in 5 workdays in this portal. In case of the offered workdays are not fitting to you, please cotact us via dpd@dpd.hu e-mail address.

 

        Wish to refuse the parcel?

By clicking on the “Refuse parcel” you can deny taking over the parcel. Choosing this option, the parcel will be sent back automatically to the sender. Once you make the modifications, there is no possibility to change them again.

 

         Wish to deliver in a safe place?

Give us authorisation to deposit and we’ll leave the parcel where you specify. In the garage or garden shed, for example. If you select this option please be sure that our courier will find easily where he has to leave the parcel.

 

Do You have any further questions?
Please if you have any questions or requests regarding our website, contact us in the given time intervals you can see under ’Contacts’ in the menu.

You can also send your remarks, belonging to this page via e-mail, to dpd@dpd.hu.